Refund Policy
Use this guide from Medicube to review returns, exchanges, and refunds. This page applies specifically to medicubep.shop.
How Medicube handles support
This support section covers orders and visits through medicubep.shop for Medicube. For return or exchange assistance, contact Support@Medicubep.shop or 4043387409.
eligibility at Medicube
For purchases made through medicubep.shop, Medicube applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Details from Medicube on starting a request
For Medicube customers at medicubep.shop, this section explains starting a request. To start a return or exchange, contact us at Support@Medicubep.shop before sending the item. Once the request is approved, Medicube will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
refund timing at Medicube
The following refund timing guidance applies to the Medicube storefront at medicubep.shop. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
How Medicube handles order problems
Customers using medicubep.shop can rely on the following Medicube guidance about order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
How Medicube handles exceptions
The following exceptions guidance applies to the Medicube storefront at medicubep.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Details from Medicube on condition of returns
The following condition of returns guidance applies to the Medicube storefront at medicubep.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Merchant Information
Business name: Medicube
Brand name: Medicube
Email: Support@Medicubep.shop
Phone: 4043387409
Physical address: 415 S Winnebago St, Rockford, Illinois, 61102, United States